SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good holder. hanging firmly. the phone does not dangle, it is convenient to put and take. the phone clips are wide.
Fast delivery. In general, the goods are quality, everything is adjusted, without any damage, the packing was also whole, the phone seems to sit sure-the holder is universal. Your money is worth the goods, thank you very much to the store, I recommend it safely to order.
Perfect quality, The goods came quickly, good quality, does not crack during the ride, the sucker keeps well.
Delivery two days, the holder is just chic! I recommend, you do not regret it!
This is very high quality products. As always excellent!
the quality is very good. fast delivery. recommend.
Good quality, packed also good. It was safe and sound. Attached to the dashboard well and seems reliable. Very convenient to use. Recommend.
Convenient holder, fixing with paws due to the weight of the phone is conveniently implemented! To the store Thank you!!!
everything is fine. the stand is good. very strong suction cup, better quality. the phone does not fall out. you can press as much as in the picture and reduce vibration. in general, cool.
I can safely put my hand on it. Overall satisfied
Very good quality. Very fast delivery. Thank You
Quality holder. The main thing in it is a soft personal sole, which can be attached to a corrugated torpedo of the car.
Very cool. I satisfied
The parcel came in 8 days-very quickly! The store is sociable. The product fully corresponds to the description. The quality of the material is good. When moving does not shave, the sucker reliably fixes. Recommend!!!
Nice Holler! I think that I will recommend to my friends.
Arrived quickly, good quality, finally a good phone holder
Product just as description, very fast shipping, thanks to the seller
it is convenient to fix and remove the phone, I am satisfied, I recommend
Product very rugged, unlike others bought. Really sticks with very well the surface where place and is firmly.
A very good holder for a phone, everything is super, holds on to plastic and glass equally well, I advise you to buy this product, the seller is great, good luck and prosperity, thank you very much for the product and for the prompt delivery. good luck to the seller.