SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product and easy to use and all around just happy I get to clean more lol
Amazing product, it fulfills its function very well, used from the first day it arrived and is excellent, reliable store and recommended.
These all work so well
I ordered this as a gift for someone but wanted one myself! It’s very useful if you own multiple devices (Apple or other brands).
Excellent set, I advise
Who knew you needed this cute little gadget. Functions exactly as described.
Great product, compact, as the description. Recommend
good quality.. fast shipping.. highly recommend!
Great cleaning kit for what all it has. It is mostly a complete set
Kit arrived as expected. Cleaned many computers and peripherals easily.
Luv how the product keeps my computer keyboard and screen clean and free of debris.
This product is well made and is exactly what is portrayed. This is one of my favorite finds!
Very compact, good construction still not tested but looks all OK
Great cleaning tool for keyboard. The cap at the top is bit hard to use and this little cleaner is not that useful but brush is great! Overall happy purchase.
It works so well to clean my AirPods while still being gentle. The brush is great to clean my keyboard as well. I love it!
Works awesome for cleaning the keyboard!
Very good! Like too
I'm very sastifecho, the keyboard and screen on the mobile is clean. On the very practical Sofa. I recommend them and it came to me fast
So helpful and easy to use!
The kit worked very well, and each part worked the way it was designed.
I eat at my desk for efficiency while working from home, so I'm constantly trying to keep my keyboard and screens clean. This tool let me get my keyboard super clean. I also love that it has silicone airpod cleaners as well, as I always felt nervous using something sharp to clean off my airpods. Overall a fantastic value for the price, as it's so versatile and does it all well!
This is a godsend. I travel for work and sometimes after a meal, my laptop can have crumbs or I forgot to get dust off. I keep this in my computer bag and immediately am able to clean and have my laptop presentable in front of clients. I also use it for my main set up at home. Was eating a PB&J and peanut butter dropped into the keys. Pulled this bad boy out and used the pick to take keys out and clean the gunk with spray! Such a convenient tool and worth the value.
Its small and compact making it easy to put away and store while not using it. It has done well with cleaning our air pods.
This screen cleaner is a life saver! I used it on the kids' tablet, and it was so easy to use. And so versatile with the different cleaning instruments. I instantly used it on our tablet and all our phones. I was looking for screens to clean. It's a nice little tool to have, especially with sticky fingered children
A must have gadget I love staying prepared so I try to keep everything on hand you can use it for literally everything phones, headphones, glasses, car etc. Hard to lose anything included it all has a spot to put away and it’s tiny tiny.
Great little tool set, compact and stylish and a good value for the money.
love this product so much! definitely buying again :)
I love this cleaning set sm the little spray is so cute also came so quick
great product, fast delivery
Very good product and I arrive before time
This is a comprehensive set of tech cleaning supplies in a tidy package. I haven't been brave enough to use to the keyboard cap remover on my keyboard at home (my laptop has very flush keys) but I think it will come in very handy at work.
Good little compact solution for cleaning things or cleaning on the go
I use this soft brush to clean the keyboard at work every shift. I’ve also used the ear bud cleaner to clean my AirPods. The bristles are soft and didn’t cause any damage. Does what it’s supposed to do, and in cleaning.
Works pretty well, has multiple pieces to help clean my airpods and includes a screen cleaning spray, Not huge on the spray and I think its streaky, but it works
Very interesting set cleaning. Czyścik for earphones ducted could be ciut more hard, although it is well cleans. Recommend
Great compact tool. Good for mobile, airpods and keyboard cleaning as well as some other small electronics.
Good product and fast delivery
exactly as described would highly recommend
great item, came very quickly, it has all the items that was shown on the picture. every thing work fine, it came warped. love it great to buy.
Good product very useful and meets the description