SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Durability yet to be determined, but this is a great product.
Love the stand and the way this product mixes my coffee additives, and I have lots of them... A little too powerful, have to mix with only 3/4 full or will spill over. But it mixes great! Recommend.
Top, arrived well before the deadline. And strong, very good.
Product of and Celent quality for the price. Well built passing the sense of security in use. 3 Very good speeds. I recommend it.
Great electric mixer in mini version! With this hand mixer, you can beat anything you want: latte foam or cappuccino, make a lush omelet or a small portion of meringery! I was delighted when I saw that this mixer made a whole glass of foam from a small amount of milk! The device is made with high quality! Design stylish and concise! Delivery took about a month! I am very satisfied with the work of the store-I order not for the first time!
Small-sized multipurpose friendly whisk, arrived early and as described. Once again I have to point out the good customer service of this store.
Fast delivery! Good product!
I had no idea how much I would love this product. It's so good that I would buy another one if this one broke. I originally bought it to froth hot chocolate, but now I use it for my morning cofffee with cream. Also works great with protein powder and water, and I also use it for electrolyte powder with water. Sometimes I use this up to three times in one day. I've had it for over two years and it's one of my favorite kitchen tools. Easy to clean and takes up very little space on the counter. Highly recommend!
I keep looking for things to blend. Lightweight and powerful! I do like the stand to keep it handy. Sleek and looks great on my counter, right in my coffee station.
Amazing little machine. Love everything about it. Frother extraordinaire. Stylish. But even better. Customer service. Responsive. Professional. Kind. Am now returning to their shop to see what other gems we have to have. FEEL GOOD!
A must item for even the most novice coffee barista.
I'm glad I upgraded to better quality and hope it lasts a long time.
Good product, excellent investment
If you have the need for an electric frother, this is a fun frothy pick!
I was using a giant hand mixer, but then ordered this product… game changed! I mix collagen and simple syrups every day, no loss of power in more than a month without recharging!
This is all you need. Reliable, stylish and affordable.
works great just beware it does not come with batteries, dont be like me lol be prepared. also packaging is beautiful the stand really looks nice on the counter too!
I have bought several different mixers and by far this is the best quality you have control of how much froth you want it fast and easy to clean its very affordable a must have in the kitchen
It mixes my coffee and milk well - it's worth the upgrade or if it's your first frother, this is the one to get.
This is honestly one of the best purchases I have ever made. My wife and I use it multiple times a day.
I used vegan milk which is difficult to have foam out of it! But this product did wonders! I absolutely loved it, in seconds it made the best foam in my spirulina cold latte! Recommend.
A pleasure to do business with! Thank you, Zulay!!!! Recommend
I finally upgraded to this thing. Let me tell you it makes the best froth/foam I’ve seen. Has a real powerful motor and has a nice build quality to it. It also comes with a stand. I’m very happy with this product.
This is a quality I dont see much of lately. Just received and I'm very impressed.
We use it for making hot chocolate!