SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought new curtains. I hung them and they looked like a wrinkled mess. I used the steamer and it worked amazing. I’m completely impressed!!!!
I debated for a long time whether I should buy this. I hate ironing and would rather just not buy or wear clothing that wrinkle. Of course, I have a few items that I love but get wrinkly. I finally did it. I bought the steamer and I LOVE IT! It's easy to use, quick, and the end result is so much better looking than the results of an iron. If you are thinking about trying it, do it!
So far I've used this steamer once and I love it! I was able to steam 5 t-shirts and still had an inch of water left in the reservoir. Most wrinkles needed only one pass over to disappear. It is light weight and the reservoir is easy to fill. I also love that you have to press a button to release the steam. That's great for when you need to adjust the garment or switch garments. No losing steam in between. Although it is a little bigger than the travel steamer I had before, it is still small enough to travel with. If you are looking for an affordable steamer that is easy to use and gets the job done, this is the one for you.
Purchased this to get wrinkles out of clothes for a wedding after a long flight. Didn’t know what to expect but we were very pleased with the results. Wrinkles came right out of dresses and suits with little effort. Definitely recommend!
I bought this in place of the handheld steamer with the handle on the side which was really a pain to use.
Very good product, practical, easy to use and arrived very fast
The appearance is very beautiful. It's very convenient to hold it. There is also a measuring cup specially filled with water. It warms up quickly. It can prevent dry burning. The heating is fast, and the steam comes out in ten seconds. The steam is strong, and the steam hole ironing effect is very good. Good storage does not take up space! I'm satisfied
The effect is really good. I wear shirts at ordinary times. I just need such a small and convenient clothes ironing machine. I can iron two or three shirts when my small body is full of water. It is also easy to store at ordinary times. The effect is really obvious. The air escapes very quickly. The wrinkles disappear after the steam stays for a few seconds
This hanging ironing machine is very easy to use. The clothes are wrinkled. This electric iron is used to iron them flat. It is the same as the new clothes
It has been several days since I received the hanging ironing machine, but I haven't returned home. I only used it today. The product needs to be pressed manually to keep working. It is more convenient for me to control. I was very comfortable with it after using it for a few minutes,
Very good ironing effect, good customer service attitude
It feels very good to use. I bought one after working temporarily in other places. It is very convenient and fast to iron clothes, and it is not too heavy to hold. It is very light to carry on business trips, and has a high appearance.
I can't wait to use it after receiving it. The effect is very good. The steam is very large, and it is very convenient to plug in the power supply. It is worth recommending a hang ironing machine. "
Very easy to use! Recommended by a friend. The effect is very good. It can work in a few minutes. The hang ironing machine doesn't take up much space. Recommended
I received the goods. The ironing effect is very good. The steam and appearance materials are also very good. The ironing clothes are smooth and worth buying!
It works well. Good product
The product quality is good. The water tank can not hold much water, but it is enough for ironing. After a trial, the clothes are ironed very smoothly, which is worth recommending
The ironing is very smooth, the appearance is beautiful, the size is suitable, and the storage space is small and practical
I received the steam iron, which is of good quality. The steam for ironing clothes is very high
The hanging ironing machine is very easy to use and operate. It is suitable for home use. Wrinkled clothes can be ironed very smoothly, which solves my problem
The delivery speed is fast, and the appearance is good. It is convenient to hold, and does not take up space. The clothes are smooth after ironing,
I like it very much. The heating is fast, the ironing effect is very good, and the appearance is very high, and the use is convenient. The price is very worthwhile.
"Beautiful appearance, very easy to use! Fast delivery "
"The effect is very good. It is suitable for home use. Very good I really like it, recommend it "
"The goods are the same as described. The quality is quite good. The store's attitude is also good. They answer all the questions. The delivery speed is good. It's worth buying "
After receiving the goods, I will try them out immediately. The effect is very good, good quality and low price. It's worth buying. It's very smooth. I like it very much
The ironing machine is very good. It has a large capacity and good effect. Recommended
High appearance, high quality, very good. The appearance and quality of the material is very high. I like it very much. I recommend it
The hand-held iron hanging machine is fresh and elegant in color, small, light, beautiful and fashionable in appearance, simple, convenient and clear in operation, and can iron more than two clothes with water at a time. It's my favorite style.
Fast delivery. The heating effect is very fast. It only takes about ten seconds. This is the first time to use the ironing machine. Thank you very much. It's very suitable for beginners!
I received the goods. The ironing effect is very good. The steam and appearance materials are also very good. The ironing clothes are smooth and worth buying!
The heating is very fast, super easy to use, the logistics is also fast, and the store ships quickly. The clothes are ironed very smoothly, I am very satisfied