SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Well-made and works great.
This works! Does the job of drilling those cabinet shelf holes! Careful with the depth!
Drilled holes for eight doors. Jig worked as advertised.
Easy to use and very accurate, my only concern is that the spinning depth stop will wear at the plastic over time. That being said, I had sucess my very first time drilling hundreds of holes for shelf pins perfectly.
This is the 'no name' version of the product sold under a bunch of name brands from many retailers. It's well built, the plastic is strong, marks are clear and ruler graduations were confirmed with another tool to be accurate. I used this to put in handle holes in drawers in a new kitchen island. Why didn't I buy this earlier? Made life easy, hole were repeatable, unit held great, even when dropped!
This item was a must for our new kitchen cabinets. After setting the tool for the door pulls, drilling the holes was very easy and straightforward and the results speak for themselves. All of our pulls are installed perfectly.
I bought this to use to install new door and drawer pulls on some new cabinets, and after looking at several options, decided to get this one. I don't normally do this kind of work, so I could not justify the expense of some of the more pricey jigs on the market. Setup was pretty easy after measuring everything. Tool worked exactly as it should have. The handles all line up perfectly, I have a happy customer, and now a tool I can use at a later time. Perfect tool for a homeowner. I recommend it. It's like a harbor freight tool. If it does what you need it to do at least once it is worth the money.
I am remodeling my kitchen and I have 66 European pulls to put on my new cabinets. We had just remodeled our laundry room and put in the same style pulls and it took FOREVER to line them up and drill them. We had a difficult time matching the holes up etc. So with this in mind, I found this and decide to give it a try. There are no instructions included, but as someone mentioned, by looking at the video you can figure it out. It has a two metal pieces with measurements embossed. If you look at the picture I attached you can see how it fits together. The top plastic piece sits at the top of the drawer for vertical distance. On the horizontal metal piece is a sliding stop that can be placed on the left or right side of the door face. So, between the two pieces, vertical and horizontal, you can get the same spot overtime. The are two other sliding stops that are for where the holes are to be drilled. Since mine were pulls, not knobs, I had 2 holes to drill per handle. There was a very slide movement in the device due to how you applied pressure to keep it in place. So, keep an eye on that slight movement and you will be fine. This was a lifesaver. It took about the same amount of time for me to do 66 handles with 4 different sizes as it did for about 12 handles in the laundry room without this device. I highly recommend it.
Great tool! Recommend!
I delayed installing knobs on cabinets for too long, but this tool made it a snap. I seriously considered making up my own jig to do the task, but this really is a no-brainer for the price vs. my time. I cranked out the entire kitchen in a few hours, taking my time. Just remember to use a new, sharp drill bit, or you'll spend time fighting trying to hold the cabinet doors and the jig while pushing on the drill simultaneously.
Great product, more robust than I expected and came super quick. I'm very happy
Worked as advertised. Fast shipping. Thanks
Locator arrived quickly and it cuts a very clean hole.
Good quality item and very good price
I'm quite pleased with this little tool. I've never worked with something like this, didn't even know they existed until I needed to re-arrange the shelves on a built-in bookcase. I gave this a shot and it did great!
I have drilled a few hundred holes and I still have zero tear out. For the price you can’t go wrong either, easy to replace once it gets dull.
This locator worked great! Made about 400 holes with it over the course of a day and a half. Stayed nice and sharp, and cut clean.
Upgrading all of the hardware on our cabinets, which had single knob pulls and during the upgrade decided to go with handles requiring an additional hole to be drilled in every door. Setting it up is easy, measurements are easy, easy to adjust, every cabinet turned out perfect.
This works great for home made shelf pin drilling guides. A nice surprise. I will be buying a couple more!
I build cabinets for a living and have been through a few of these shelf pin bits to say the least. this one works exactly like its supposed to! No clogging, jamming etc.
This tool was very easy to use - there were no instructions but from the photos in the case it was very easy to infer how to use it. It saves a lot of time and ensures your knobs would be placed in the right location. Buy it !
easy to use, works great. saves a lot of time