Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's good, but you have to take a key with it so that the ties can get tight
Very high quality thing. It's a little inconvenient to change the tilt angle...
Good frame for ipads. I really love it. I like the rotating joint. It makes it easier for customers see their total.
Came more than shvidko, hard-earned.
Good product. Functionality and quality
Good product. Well packed. Is the second I buy. Is very useful. Doesn't get in the way at the table. Thanks to the supplier.
Great product, Built well . will get a lot of use . would recommend to my family and friends exactly as described..
Very good tablet stand supports well and is orientable to either side
Great stuff
very good value for money
Excellent Product
Absolutely fantastic better than picture. Very useful love it
Everything arrived perfect
The support for mobile phone or tablet is like on the photo📷And very quickly arrived rather than expected and he is super nice with his keys to prove that he is very good and solid. Thank you very much to the seller for having such beautiful items. I like it way too much.
I like it
The most material, it is neatly crushed. Just buying it. Recommend!
Very solid, it perfectly holds the weight of an 11-inch or 12-inch tablet. Fast Delivery
The stands are just great! I highly recommend to all owners of tablets! Look very stylish. The functionality is very convenient. I must say thank you very much to the store! He took my request into account (which is very rare) and sent the coasters in a box! For that just a huge gratitude! Everything came whole, not scratched, in great shape! Store the best recommendations!!! If you could put 10 stars! Sending and shipping very fast new mail.
Excellent. I bought a, and since I like it very much I buy back 2 more to give to my friends
High quality! Well made! 100% Recommended! Fast delivery well packed!
Cool wee unit. I got it to lift an ATEM Mini off the desk. Only gripe is that the rotation is not lockable so the thing spins around. If I were to get another, I'd look for one without the rotation function.
Very good and pretty. Robust metal pivots well. Easily supports a tablet
Arrived quickly with the delivery bundle. Holds my iPad suitably. The adjustment for height and angle are strong. The rotating movement is light but probably will not move when touching the screen, which is good.
Very good quality, can withstand 12 inch tablet
Very nice aluminum tablet, recommended