SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent grater. plastic is good, knives are sharp, sits very well.
Excellent grater, very convenient and at times faster, than rub on a regular grater, it is easy to disassemble, clean, does not take up much space, the goods are satisfied, recommend!
Fast shipping! Grater is very good. I bought myself, my mother and relatives! Good gift! I recommend
The grater is in good condition. Already tried in operation. Going easy. The boiled beet for salad is wrapped much faster and easier than on the usual curd. Disassembled and cleaned too very easily and quickly. So far I'm very pleased with the purchase. I will use it further, later I will add the review.
Thank you, it's fine. The quality and packing are all good.
This is the second order of this vegetable cutter. A wonderful thing and an excellent store. Delivered quickly. Packing condition is perfect! Relevant for a gift.
The quality is like good, after operation I will add. Thank you!!!
Thanks for the parcel. The goods are satisfied. Received the parcel quickly, neatly packed, without damage. To the store 5 points, I recommend.
The goods came very quickly, exactly according to the description. Thank you seller. I recommend the product.
Delivery is fast, everything has come whole, corresponds to the description.
Very fast delivery!!! The packaging is good, not broken, the goods came safe and safe. The package corresponds to the description. The wife tried it, very pleased. In use simple, suction cup keeps dead. Recommend all and the goods and this store!!! 5 + + + + +
Everything works, there is an instruction and is going well. Attached to the table and holds firmly! Delivery is excellent.
A very useful thing, easy to clean, everything is cut very quickly. Do not regret it and order. Now I don't cut my hands on a hand grater
Delivery by courier within a week. Brought in perfect condition, well packed. Immediately upon receipt rubbed the carrot. The result is happy.
I bought to grate the cheese. It is of very good quality. Received in 8 days. I recommend the seller
I really like this grater-it is convenient to wash, places take up little, rub quickly, without much effort. The Harvester was put in a locker for a long time. I recommend, you will not regret.
Very fast delivery, just a week after the order, the courier brought the Turk home. The grater itself looks good (generally took on the recall of the girlfriend). In general, I recommend both the goods and the seller.
Full compliance with the description. Works great. I was afraid that only for boiled vegetables, no, I coped with carrots easily. All perfectly.
fantastic finish .... good product .... I was surprised by its robustness .... I recommend it one hundred percent .... it arrived in my country in a few days .... thank you seller ......
fits well on the table. looks pretty reliable.
Thank you, everything came quickly, everything recommends the description. Works. I will buy again.
It's a cool thing. salad тёртой carrot for 5, instead of 25. salad avocado 2 minutes. very, very is recommended. store, smart, packed very reliable. came pretty quickly.
Great helper in the kitchen! It fits the description and comments from other users. Very glad to bought! Delivery fast.
Goods come quickly, I happy
Packed well! Delivered quickly. Thank you!
Fits the description of goods, quality on top!
Super fast delivery-just for a week. I bought it as a gift. The kit is whole, without damage. Thank you to the seller for fast delivery!
Very good quality cut very quickly all is super service are very sociable
Great product, just like in the description. I happy)) Success))
Thank you very much. You are a miracle seller!!! With you you can work, quickly sent, and was attentive to the message. I recommend the seller!!!!!
This kitchen tool looks exactly like the pictures, and looks and feels like good quality. I've tried to slice some vegetables and chees, and it was so easy. Very easy to (dis)assemble and clean. I love it! This tool is definitly something I would give as gift to a hobby cook.