SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
At first I did not understand how the lines switch, but after watching the video I understand. It's okay. Thank you!
Everything works, I recommend the seller.
Everything works well. Laser switches line horizontal, vertical and cross. Three bubble levels. Roulette. Ruler. Shipping fast.
everything works, I do not take this thing seriously, but the thing is useful. Everything works, the seller of good and success
Pretty fast, the quality is good, the store Thank you very much!
Hi. It’s ok and working. Fast shipping. Thanks.
Works. Seller recommend.
Thanks to the store. Recommend.
received on time! Looks good quality for the price and is like in the pictures.
Everything as the pictures! Laser are works
Good, pretty compact, delivery fast
Goods delivered. Everything works. I ordered at the request-the customer said that he was happy.
Everything is fine, it works, the laser has three modes, the husband is happy
Fast delivery, 17 days. Good quality, corresponds to the description. Comes without batteries. The laser works, there are 3 modes-cross, horizontal, vertical. Recommend. Fast delivery, 17 days. Good quality, corresponds to the description. The laser is working , there are 3 modes - cross, horizontal, vertical. Recommend.
Level Super just fairytale. Thank you good luck
Order came quickly thanks to the seller I recommend
The goods are delivered before the declared period, fully complies with the declared specification.
It came pretty quickly. Works.
Everything works. Thank you.
Good thing, useful. And laser level, works properly. Convenient kit.
well done precise and practical in use
Wow. Cool convenient tool. Thank you very much to the seller.
Everything is super, my husband is happy. very quickly came
Got, everything works well!
Item well packed. Quality of product is good.
Goods received. Quality is good. Thank you very much.