Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Areagoods.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.areagoods.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wow the lens I got was f...ing great
I have 20/20 vision and this thing can see things I probably wouldnt even be able to see with binoculars! This is nothing short of a telescope and incredibly high quality imaging. Maybe one day theyll release a version with even lower aperture!
Image stabilization is great! When having all this zoom power you need great stabilization if you don’t have a tripod. This lens does not disappoint!
Love that the zoom is all internal. Makes it easier to adjust zoom on the fly when handheld. While kind of big, it's still comfortable carrying since it's not overly heavy. (I don't typically use a monopod or tripod, so was worried this might not be practical. No issues though wirh carrying it around all day!) The price is also great for the quality of lens you're getting.
This lens is great when in auto focus you can over ride if you wish and adjust to your liking. Great images from 200-600. I like it better than my 100-400 Sony
I love the internal focus. Great image quality and use a doubler for some extra reach.
Such an amazing lens! Can’t go wrong!
This lens does not inspire buyer's remorse. It does what you expect and want from a lens in this range. If you have a Sony body and want nice reach with crisp pix treat yourself!
Compact for what it does with a great reach. If you can justify spending $2000 buy one. It’s a fantastic telephoto for wildlife or photographing the moon.
Great shots and great range. Shooting with a Sony a6400.
Like to range I can reach and I like the quality of the photos
I have had this lens for a year now and OH MY GOSH, such a good investment. Perfect for wildlife, portraits, dog photography, landscape, travel, it’s perfect for everything and anything. The compression at 600mm is 👌. I have never had a problem with the Autofocus, build quality is fantastic, the glass elements look great!
Amazing lens, sharpness on par with the Sony FE 100-400 GM lenses I normally rent out. Autofocus motor keeps up with my Sony A7M3 when I shot motorsports with it, my primary use for this lens.
my boyfriend loves it! takes awesome pictures, he is getting a lot of photography in with this lens.